Preliminary Program (all times/topics are subject to change) 

8:30 – Continental Breakfast 

9:00 - 10:00 – Economics and Order to Cash 

10:00 - 10:45 – Consumer Finance Operations Network Roundtable with the following topics on the agenda: 

• Cash App Process
• Client Onboarding Process
• Technology in Collections
• Credit Card Fees
• ACH – Auto Remittance 
• Dispute Resolution Workflow  

10:45 - 11:00 – Networking Refreshment Break

11:00 - 11:30 – Consumer Finance Operations Network Roundtable Continued

11:30- 12:30 – AI and Order to Cash Processes and Procedures 

12:30 - 1:30 – Lunch sponsored by Szabo Associates

1:30 - 2:30 – Fireside Chat on Digital Billing  

2:30- 3:30 – Advertising Agency Panel on Reconciliation and Invoice Clearing

3:30 - 3:45 – Networking Refreshment Break

3:45 - 4:15 – Creditsafe’s Ledger Insights Live Demonstration 

4:15 – Managing a Multigenerational Workforce (Conducted in conjunction with the MFM Regional Meeting)

5:30 – 7:00 – Credit Conference Attendee and Regional Meeting Joint Networking Reception